What are your rights when buying on online marketplaces?
Online marketplaces are great… until there’s a problem with your purchase. We explain when you have the right to a refund, so you know where you stand.
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News and tips on credit cards, loans, mortgages and other money matters
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What are your rights when returning a gift?
From mis-sized sweaters to duplicate video games, there are all sorts of reasons to return a gift. But are you entitled to a refund, exchange, or even to be able to hand over your unwanted items? We find out.
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What are your rights if your Christmas gifts are faulty?
If you're planning for the worst and you're not sure what you can do about a faulty festive gift, we've laid out all your options for you.
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What are my rights if my online order is late, missing, or faulty?
Get clued up on your consumer rights and find out what to do if your online purchase doesn’t arrive as, or when, expected.
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What are your rights when it comes to redundancy?
Facing redundancy is stressful, but knowing your rights can help you navigate it. We talk through each one, so you know what you’re entitled to.
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